Delivery
We take great care in packing and shipping every order. All deliveries are protected while in transit for your peace of mind.
Checking Your Order
We recommend inspecting your items as soon as they arrive. Although every product is checked before leaving us, this helps ensure any concerns can be addressed quickly.
Returns
If you decide an item isn’t right for your space, you may request a return within 21 days of receipt. Simply email customerservice@helmstone.uk and our team will guide you through the next steps.

